Testimonials

Here are some examples of what some of our members have said about Bloom Credit Union, along with some examples of our success stories:.

"Thank you so much for helping me consolidate my debt and get a lower interest rate on my car loan.  You were such a blessing to me!  I really needed that extra money...thank you for being patient with me and all the hard work and time you devoted to helping me out!  I appreciate everything you and Bloom has done in keeping me on the right track in regards to my finances."

“You folks have always come through for our family on every occasion. Thanks again for taking care of us and all the members of the credit union.”

Free Credit Score Analysis Success Story:  By refinancing this member's auto loan at our lower rate and paying off her credit card, we were able to give her some extra money to buy some much needed new tires.  We were able to save her $156.82 every month (and that's not including the interest savings). 

Free Credit Score Analysis Success Story:  By refinancing an auto loan from another financial institution that was at a much higher interest rate, we were able to save a man $142 per month, with a total interest savings of $8,205!

Big savings success story:  By consolidating two car loans and some credit cards into one lower rate loan, we were able to save a couple $560 every month, with a total savings over 60 months of $33,600!

Credit card success story:  One member had $9,000 in credit card balances.  Our Georgetown Branch Manager was able to save him $228 per month and a total of $3,335 in interest!

Stress-relief success story:  One of our Wyoming Branch Financial Solutions Parnters had a member with several credit cards with balances and some unnecessarily high interest rates.  She was able to save him $318 per month and over $3,816 each year!

Moving on up success story:  We helped a member with a credit card balance, a personal loan and a truck loan refinance them all into a new truck loan, saving him almost $400/month

Simple refinance reaps rewards:  We brought a loan payment of $357 down to $161/month, so saving him $196/month and $14,112 over the life of the loan.

New member success story:  After being referred by a friend, a new member brought in all of his credit card statements.  We used his paid off Jeep to save him over $100 per month.  His yearly savings?  $1,248.60!  He thanked us about fifteen times!  That's why we love coming to work every day!  

"It never hurts to ask" success story:  A couple asked us to see if we could help them with their personal loan.  They had a reduction in income, putting some stress on their finances.  Through a home equity loan consolidation (actually paid off a higher rate home equity loan from elsewhere) we were able to pay all of their bills, get them some extra cash and save the $1,339/month!  She was almost in tears at the end.  

Helping with education expenses:  A member needed $4,800 to remain in a nursing program but didn't have the funds.  Since she had quite a bit of value in her car, we were able to redo that loan, get her the $4,800 she needed to finish her schooling, pay off some collections and overall lower her monthly payments by $100!  She said our personal attention to figure out a solution for her "blew her away."  

An older member without a real financial instituion was paying $446/month for his older model vehicle.  We were able to lower his payment by $200/month, and since he wants to purchase a home in the future, we gave him a small credit card so that he could establish some revolving credit.  He was very thankful that we could help him work towards a brighter financial future.  So are we!

More than one way to save for a wedding:  By refinancing a member's truck loan from 6.49% to 3.49% APR, we were able to make it a lot easier for him to save money for his upcoming wedding! 

Money-saving consolidation:  To pay off some higher interest credit card balances, we reworked a travel trailer and auto loan, lowering her payment by $54/month, with total savings of $7,133 over the life of the loan.

After helping a member buy out his unattractive lease, he gratefully said to us, "I have never had someone believe in me and give me a chance...(like you did)."  

Fixing some finances:  We were able to help a member with high interest credit card debt and some collections save $318/month and $3,816 per year!  He was very excited and kept thanking us over and over.  We're very happy we could help him get in a much better financial position.

Two way success story:  With our lower interest rates, we were able to refinance a gentleman's car loan to a shorter term by twelve months, while also saving him $1,757 over the course of the loan. 

Consolidation success story:  A member who was living paycheck to paycheck and had credit card balances, needed a new vehicle came to us looking for help.  We were able to save her $479.84 per month in loan payments! 

Coopersville Success Story:  A member with 20 credit cards, three auto loans and a student loan came to Bloom hoping to save some money.  Using the low rate offered by a Home Equity Loan, we were able to save them $1,650/month, with the first year savings alone totaling over $19,000!

Personalized-solution success story:  We helped a member who had been saving some for a truck.  We not only got him an affordable payment, but were able to show him a way to also improve his credit score.  His reaction was so sweet.  "I know I'm not supposed to touch you, but at least give me a fist bump...you really do not know how much I appreciate this."

Handwritten note to us:  'Kinda and the ladies there were all so wonderful and I will spread that word to everyone!"

Conversation leads to success story:  Through a casual conversation with a member, one of our Financial Solutions Partners, Sarah, found out a member had a car loan with way too high of an interest rate.  Turns out she was able to refinance his and his wife's vehicles at lower rates, saving them $200/month.  That brought out tears and even a hug!  

Payday loan success story:  We figured out a way to help a member who had used a payday lender and was paying way too much in interest.  By refinancing her car loan and paying off her personal loans, we gave her a much lower interest rate and saved her $668.83/month, with a yearly savings of over $8,000!

"Just want you to know how much I appreciated your kindness and prompt attention to resolve the fraud that was used on my credit card.  All is good now thanks to your excellent customer service."

"Like getting a raise" success story:  A member came to us to see if we could refinance his car loan.  We were able to do that, while also consolidating two other loans, saving him $165/month, saving him $5,466 in interest overall!  Plus, we were able to increase his credit score by 33 points in 90 days and get it above 674 in one year. 

Car refinance success story:  We find that way too many people are paying way too high of interest rates, especially in this low rate environment.  One member saw our Free Credit Score Analysis sign, asked about it and by simply refinancing his auto at a much lower rate we saved him $142/month and $8,205 in interest overall! 

Mortgage refinance success story:  Member was paying $1,140/month for a first and second mortgage, we were able to combine it into one with a monthly payment of $805, saving them $335 every single month!

Mortgage refinance success story #2:  Member was paying $1,668 per month, were able to refinance it down to payment of $1,306, saving them $362/month!

Customized huge savings story:  Member was paying $758 per month at 3.75% APR, refinanced it to slightly higher monthly payment of $890 per month, but saving them over $74,000 in interest!

“I don’t have a lot invested in the credit union, but have enough to know that they have my interest from the first time I joined. Never thought about going anywhere else. Thank you. P.S. I feel like one of the family.”

“I have been a...member for 45+ years, and I am very happy with you. Other banks have offered me $150 to open up a Checking Account, but I am happy where I am at.”

“Really appreciate the ease of doing business online while we are traveling.”

"The manager of the credit union met with this widow and explained her finances to her...they spent hours with (her)...and made sure she was knowlegeable about her finances."  "There is a moral to this....join My Personal Credit Union."

“We now live in Florida and I love the fact that we could stay with BCU and continue our banking.”

“The complete staff at both locations in Coopersville and Grand Rapids are excellent, which is why I would never change credit unions. I also recommend it to all…”

“I cannot praise our Credit Union enough. The tellers are patient and willing to work out any problems that might arise. They go out of their way to please and do well by us. Thank you so much..."

“You have always more than met my needs.”

“Long time member and love it.”

“Love banking with you guys and will continue to do so for many years!”

“Meghan...in Wyoming has done a terrific job to meet my financial needs…during the past year. Without her help…my family would not be where we are today. I am very thankful to her and...for your service this past year.”

“…you all do a great job!”

“Pleased with the service for many years now! Keep up the good work!!”

“I have been a member for many years and I am VERY pleased with the value...and its excellent customer service. Because of the great customer service, I have highly recommended this institution to others.”

“I don’t feel like a ‘number’ like I had previously experienced at another bank.”

“I have been a member for nearly 30 years and they have not disappointed me in any aspect of the business. I will continue to be a member and recommend them to others.”

“I joined the credit union in about 1970….it has exceeded my expectations. I can’t remember the last time I used a bank…”

“I have been a member since 1973. They have helped since day one. THANK YOU.”

“I have been a member since I was a child. I currently live three hours away from the nearest branch and wouldn’t consider closing my account.”

“Have been a member for 40 years and have always appreciated the excellent service, helpfulness and friendliness of employees.”

“I am very happy with all the service you have given me over the years, thank you.”

“I am very pleased...the people are very polite and pleasant.”

“Thank you for your great service, we are very happy to be with you.”

“The service and staff have always done what I needed and helped me for many years—God Bless them all!!

“Everyone is very friendly and helpful. If I have any kind of problem, there is always someone to help me get it fixed.”

“All staff members are extremely helpful and very nice.”

“I am very happy with my credit union.”

“Always friendly and eager to help.”

“I don’t know of any bank that can compare with my credit union. Everyone at the credit union treats customers with respect. They are all so helpful, and most of all very friendly.”

“I closed my accounts at three other banks and brought all of my business to (BCU)…the bottom line is that (the credit union) cares about each individual customer no matter how small of an account…”

“I have been a member for a significant amount of time and have used most of your services over the years and I am very satisfied with the way you run the credit union. Thanks.”

“You guys are the best.”

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